Terms of Sale, Conditions and Contract
By purchasing in online store www.originalmuranoglass.com from company Original Murano Glass s.n.c. VAT IT04347580278 (address: Fondamenta San Giovanni dei Battuti 4b 30141 Murano Venezia Italy), you are fully accepting our terms and conditions contract:
see Main Contract, Termini di Vendita, italian language.
For those who do not speak Italian, the main points of the contract are listed below:
We strive to perfection when describing our items. We always attach high quality photos for each item and a 3d video when possible and we make sure our descriptions are as accurate as possible. Any errors which may appear on the web site are not intentional.
While purchasing in our online store, please read carefully the item description. All the listed products are totally hand made by our glass masters. Colors and details could be a bit different from those in the pictures, this means that customers receive a unique piece never identical one from another and there might be differences from the pictures.
Payment must be made exclusively in Euros. The currency conversion system available in this site is only to facilitate navigation and may not correspond precisely to the actual Euro exchange rate of the day.
All the items are insured during the shipping service in order to guarantee a high quality standard. Any import taxes are paid by the buyer.
Customers can return the purchased item within 14 days from the delivery. We'll fully refund the customers when the item returns totally intact. Return shipping fee is on the customers.
The Right of Returns Policy is not valid for the purchased products of which, at the time of order, the buyer has requested the engraving or personalized decoration.