COVID-19 information on services, shipments, Original Murano Glass OMGSince 8th May we restarted the glass factory production again. We are able to offer our customers numerous works in our well-stocked warehouse. Our show room and fisical shop still close till middle June.
The COVID-19 emergency hit our country Italy very strongly, our Veneto region was one of the first affected by the epidemic. Venice has shown, however, that it can get up and defend itself from the emergency by limiting infections to a minimum and safeguarding citizenship, thanks to containment measures limiting as much as possible the relationships between people and quarantine at home, production activities have been closed since March 25 to April 3, according toministerial decree dpcm 22 March.
Our company Original Murano Glass s.n.c. immediately decided to implement all possible measures to safeguard the safety of our workers, none of us had problems with the infection, we adopted all the precautions and protections required by law. We have implemented preventive measures in the creation of packaging for shipping so that they take place with the utmost hygiene and attention, although it has been shown that the virus cannot survive on surfaces, it makes our customer service safe.
Although the production of Murano glass has been stopped for months, according with 4th May ministerial decree, now since 8th May we restarted the glass factory production again. We are able to offer our customers numerous works in our well-stocked warehouse, our operations are able, to offer maximum customer assistance, the our online store is normally operational, while our physical store and the exhibition hall will remain closed, but we are working also to reopen it soon from June.
Our couriers ensure the normal parcel delivery service, the delivery times of the goods may however take a few more days.
Confident of your closeness in overcoming this COVID-19 emergency soon, we thank you immediately for your understanding and patience for any delays in reception that we try to minimize.
To greet you, we quote below a feedback just received from one of our customers that makes us proud of our tradition and the commitment that we are putting in to meet our customers' expectations to the maximum:
Trustedshop review 01.04.2020 My "calici" arrived this morning beautifully packed, very protected and well wrapped. The workmanship is exquisite! And all done during a quarantine due to the Covid-19 pandemic. So very Venetian to rise above any situation. Bravi! Complimenti! E grazie mille! Tammy